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British Airways Data Breach

British Airways Data Breach

British Airways have announced that they have been subject to several data breaches, where hundreds of thousands of customer’s personal information and financial details were compromised. If you have been subject to one of these data breaches, you could be entitled to claim compensation of up to £6,000.

The airline announced on the 6th September 2018 that their security systems had been breached by hackers and 500,000 customers had had their personal data and card payment details were stolen. Whilst investigating this breach a second data breach was spotted affecting a further 185,000 people. In 2019 a third British Airways Data Breach was uncovered through their e-ticketing system, where hackers could access and change the flight booking details and personal information of passengers. The impact of these breaches was huge.

Step 1

Get in touch using our contact forms or any details provided throughout the site.

Step 2

We arrange a free consultation with you to discuss the case

Step 3

If accepted we will action your case on a no win no fee basis.

The Information Commissioners Office (ICO) has issued a notice of intention to fine British Airways £183 million over the breach under the new GDPR. After a High Court hearing, the final cut-off date to join group litigation to claim compensation from British Airways was established as the 17th January 2021. Therefore, it is important you act now to ensure you get the compensation you deserve before time runs out.

Financial losses from the breach can be claimed as well as compensation for the distress caused to the victims. In those cases where the psychological injury is extreme, compensation could be as high as £16,000.

british airways data breach

What data was taken?

The main customer data taken from BA data breaches include:

  • Card payment details (including CVV numbers and expiry dates)
  • Full names
  • Home addresses
  • Email addresses
  • Telephone Numbers
  • Flight booking details

How do I know if I have been affected?

British Airways notified 500,000 customers potentially affected by the data breach in September and October 2018 using the email address: BritishAirwaysGB@fly.ba.com. The email sent from this address had the subject line ‘Criminal Theft of Customer Data, more information.’ To check if you received this email search this title or ‘British Airways’ into your email inbox, junk/spam folder, and deleted items.

 

If you have received this email, you have likely been affected. If so, contact HNK today and we can pursue a claim for you on a no-win-no-fee basis.

Download Our Guide

Get in touch

Fill out the below form and one of our advisors will get in touch to arrange a consultation about your claim.


Call 0151 203 1104

enquiries@hnksolicitors.com Mon – Thu 09:00-19:00
Fri – 09:00-17:00

Case Study

Graphic of a compter with a red warning symbol on the screen aginsta blue background

HNK secures £7,500 for client in data breach claim against Hull Combined Court Centre

Here at HNK Solicitors, we have extensive experience with data breach cases. We have supported many clients who have been negatively impacted by the misuse of their personal information to seek the compensation they deserve. As a result, we understand the long-lasting and significant consequences this can have. Safeguarding your personal information is particularly important when the information is sensitive. For instance, if it relates to legal, health or financial matters. The exposure of this...
Read More

How we can help

HNK has a team of expert lawyers who have years of experience in claiming compensation for clients, across England and Wales, who have been affected by data breaches against a wide variety of defendants. We are currently representing clients in an ongoing Group Litigation case against British Airways.

 

If you have been affected by the British Airways data breach, contact HNK today for a free no-obligation consultation where we can offer free advice on whether you can pursue a claim against BA. If we believe you have a case, we can pursue this for you on a no-win-no-fee agreement. Our expert data breach solicitors work hard to ensure you are awarded the compensation you deserve.

Act now

The cut-off date to join a group litigation claim against British Airways is the 17th January 2021. Therefore, it is important you act now before it is too late

No-win-no-fee

HNK offers a no-win-no-fee service which means it will cost you nothing upfront to start your claim. This means you can pursue a case on a no-risk basis, and you’ll only have to pay a small percentage if your claim is successful and you are awarded compensation.

Your claim

HNK Solicitors will fight to get you the compensation you deserve. You do not need to have suffered any financial loss or emotional distress to make a claim, a privacy violation alone is enough to make a claim.
FAQ

Have British Airways admitted liability?

British Airways have offered to reimburse customers who have suffered financial loss as a result of the breach but have so far failed to admit liability for this breach.

What is a group litigation case?

A group litigation claim or case is where a group of people – which can be as many as thousands – have all been affected by the same issue. All the people in the group collectively bring their cases to court against the Defendant and fight together to get compensation. This strengthens their overall position and can make a big organization take a matter more seriously. It can also increase their chances of settlement or success in litigation.

Just because you are part of a group litigation claim this doesn’t mean that everyone in the group will receive the same amount of compensation. Every claim within the group is settled based on the individual’s situation.

What can I claim for?

If your data has been breached you can claim for both damages and distress. So, therefore you can claim for any financial losses or emotional distress you have suffered as a result of having your data stolen. However, you can also claim for the failure to protect your data, even if you haven’t suffered as a result, as by law, they have a duty to keep your personal data safe.

What should I do if I think I’ve been affected?

If you think you have been affected by the BA data breach, you should seek legal advice to see if you are entitled to make a claim. Contact HNK Solicitors today for a free no-obligation consultation and we will be able to tell you if you have a case or not. If you do, we can then pursue this claim for you and get you the compensation you deserve.

How much will I pay if I win?

If we win your case for you, the legal costs which consist of the work HNK Solicitors has done for you and disbursement costs such as court and barrister fees will be recovered from British Airways themselves and the compensation you are rewarded. HNK cap the costs they take from your compensation at 35%, unlike other lawyers who often take up to 40%, meaning with HNK you get to keep more of your money.

When you sign the agreement there may be some large figures such as high hourly rates for our solicitor’s work but don’t be intimidated, remember you are only charged if you win and if we can we will try and recover all of your disbursements and legal costs from British Airways. We will provide a full breakdown of costs if you succeed, so you understand exactly what you have been charged for.

You will get at least 65% of your compensation in the end, no matter what, e.g. if you are awarded £1000, you’ll get to keep at least £750 minimum. Whereas with many other Solicitors you only get to keep 55%.

Can’t find what you’re looking for?

Let us know what you’re looking for and we will get back to you as soon as we can.

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Call us on - 0151 203 1104 | Email us at - enquiries@hnksolicitors.com
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christine stockwell
07:26 30 Sep 21
Higgs Newton Kenyon Solicitors have been brilliant even through the pandemic, it must be hard to do, they are very... informative all the time great value and kind thank youread more
Frances SJ Finch
Frances SJ Finch
10:04 28 Sep 21
I can’t quite put into words how brilliant these solicitors are, they provide a fantastic service and are very gentle... when discussing sensitive subjects. Michael has been so incredibly helpful and I would like to send him a massive thanks for everything he has done for me. The receptionist has always also been very polite, friendly and welcoming and I would also like to thank her for supplying a kind atmosphere whenever I have needed to contact the team.read more
Danny Owen
Danny Owen
14:12 09 Aug 21
Highly recommended, I had a claim against the police for an unlawful stop and search and false imprisonment which was... has been settled with compensation. I had to put very little effort in and I was kept continually up to date. Vivien Lee dealing with my case could not have been more polite professional and helpful. I won’t be using anyone other than HNK solicitors from now on.read more
Arome akubo
Arome akubo
20:34 04 Aug 21
These guys practically won me some cash from BA data breach case. They initiated it and executed it with utmost... professionalism without me breaking a sweat. I fully recommend them without any reservations.read more
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Stephen Johnson
19:02 02 Aug 21
Absolutely amazing helped me get a good result against merseyside police. very quick and professional definitely would... recommend them to anyone will use again ..thank you guysread more
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Tuyet Olvestedt
10:06 14 Jul 21
Very attentive and thorough service.They communicate regularly and clearly via phone and email. Would absolutely... recommend them.Many thanksread more
Marie Louise Rothwell
Marie Louise Rothwell
10:51 05 Jul 21
I am very happy with the service I got they were ever so good at dealing with my matter and very polite. They were also... very helpful with giving me great advice I would definitely use their services again in the near future I am very happy with the outcome of my caseread more
Stephen Stratton
Stephen Stratton
10:09 28 Jun 21
Following repeated violations and data protections concerns by the police I was able to secure a settlement which I am... very happy with. Demi and her team were helpful, professional and informative throughout. I would highly recommend contacting HNK Solicitors for initial advice with any legal matters.read more
Sandra Williams
Sandra Williams
11:26 23 Jun 21
After a very Violated experience with the police, my solicitor Demi was there step by step, keeping me up to date with... everything. If I ever needed Higgs Newton Kenyon I again I wouldn't hesitate to contact them. Thank you.read more
Jason Patrick
Jason Patrick
19:46 10 May 21
I would highly recommend this firm. They have acted on my behalf twice now and have successfully won compensation for... both cases. They are a very professional team of solicitors with expansive knowledge of the law. If you want a good result with sound honest advice, then this firm is in my opinion one the best and not afraid to challenge injustice.Thank you,Yours sincerelyJason Patrickread more
Lauren Jade Dougan
Lauren Jade Dougan
12:47 20 Apr 21
This firm is absolutely amazing. I have been so pleased with how my case was handled and the solicitors kept me... informed every step of the way. I am also very pleased with the outcome. I would definitely recommend this firm to anybody.read more
frederick moore
frederick moore
20:07 08 Apr 21
Excellent company to deal with. Highly professional, responsive to client needs and very thorough. Would recommend.
Charmaine Galley
Charmaine Galley
14:11 07 Sep 20
I can't thank you all enough for the hard work you put into my case. I'm so very grateful xxx
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