British Airways Data Breach

British Airways data breach

British Airways have announced that they have been subject to several data breaches, where hundreds of thousands of customer’s personal information and financial details were compromised. If you have been subject to one of these data breaches, you could be entitled to claim compensation of up to £6,000.

The airline announced on the 6th September 2018 that their security systems had been breached by hackers and 500,000 customers had had their personal data and card payment details were stolen. Whilst investigating this breach a second data breach was spotted affecting a further 185,000 people. In 2019 a third British Airways Data Breach was uncovered through their e-ticketing system, where hackers could access and change the flight booking details and personal information of passengers. The impact of these breaches was huge.

The Information Commissioners Office (ICO) has issued a notice of intention to fine British Airways £183 million over the breach under the new GDPR. After a High Court hearing, the final cut-off date to join group litigation to claim compensation from British Airways was established as the 17th January 2021. Therefore, it is important you act now to ensure you get the compensation you deserve before time runs out.

Financial losses from the breach can be claimed as well as compensation for the distress caused to the victims. In those cases where the psychological injury is extreme, compensation could be as high as £16,000.

What data was taken?

Card payment details (including CVV numbers and expiry dates)

Home addresses

Telephone Numbers

Full names

Email addresses

Flight booking details

How do I know if I have been affected?

British Airways notified 500,000 customers potentially affected by the data breach in September and October 2018 using the email address: BritishAirwaysGB@fly.ba.com. The email sent from this address had the subject line ‘Criminal Theft of Customer Data, more information.’ To check if you received this email search this title or ‘British Airways’ into your email inbox, junk/spam folder, and deleted items.

If you have received this email, you have likely been affected. If so, contact HNK today and we can pursue a claim for you on a no-win-no-fee basis.

HNK Solicitors obtain £10,900 for a Claimant following the unlawful retention of their data by Police

Read about how HNK Solicitors successfully obtained £10,900 for a claimant after their data was unlawfully retained by police.
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How we can help

HNK has a team of expert lawyers who have years of experience in claiming compensation for clients, across England and Wales, who have been affected by data breaches against a wide variety of defendants. We are currently representing clients in an ongoing Group Litigation case against British Airways.

If you have been affected by the British Airways data breach, contact HNK today for a free no-obligation consultation where we can offer free advice on whether you can pursue a claim against BA. If we believe you have a case, we can pursue this for you on a no-win-no-fee agreement. Our expert data breach solicitors work hard to ensure you are awarded the compensation you deserve.

Act Now

The cut-off date to join a group litigation claim against British Airways is the 17th January 2021. Therefore, it is important you act now before it is too late

No-Win-No-Fee

HNK offers a no-win-no-fee service which means it will cost you nothing upfront to start your claim. This means you can pursue a case on a no-risk basis, and you’ll only have to pay a small percentage if your claim is successful and you are awarded compensation.

Your Claim

HNK Solicitors will fight to get you the compensation you deserve. You do not need to have suffered any financial loss or emotional distress to make a claim, a privacy violation alone is enough to make a claim.

FAQ

British Airways have offered to reimburse customers who have suffered financial loss as a result of the breach but have so far failed to admit liability for this breach.

A group litigation claim or case is where a group of people – which can be as many as thousands – have all been affected by the same issue. All the people in the group collectively bring their cases to court against the Defendant and fight together to get compensation. This strengthens their overall position and can make a big organization take a matter more seriously. It can also increase their chances of settlement or success in litigation.

Just because you are part of a group litigation claim this doesn’t mean that everyone in the group will receive the same amount of compensation. Every claim within the group is settled based on the individual’s situation.

If your data has been breached you can claim for both damages and distress. So, therefore you can claim for any financial losses or emotional distress you have suffered as a result of having your data stolen.

However, you can also claim for the failure to protect your data, even if you haven’t suffered as a result, as by law, they have a duty to keep your personal data safe.

If you think you have been affected by the BA data breach, you should seek legal advice to see if you are entitled to make a claim. Contact HNK Solicitors today for a free no-obligation consultation and we will be able to tell you if you have a case or not. If you do, we can then pursue this claim for you and get you the compensation you deserve.

If we win your case for you, the legal costs which consist of the work HNK Solicitors has done for you and disbursement costs such as court and barrister fees will be recovered from British Airways themselves and the compensation you are rewarded. HNK cap the costs they take from your compensation at 35%, unlike other lawyers who often take up to 40%, meaning with HNK you get to keep more of your money.

When you sign the agreement there may be some large figures such as high hourly rates for our solicitor’s work but don’t be intimidated, remember you are only charged if you win and if we can we will try and recover all of your disbursements and legal costs from British Airways. We will provide a full breakdown of costs if you succeed, so you understand exactly what you have been charged for.

You will get at least 65% of your compensation in the end, no matter what, e.g. if you are awarded £1000, you’ll get to keep at least £750 minimum. Whereas with many other Solicitors you only get to keep 55%.

Let us know what you’re looking for and we will get back to you as soon as we can

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Have you been notified by British Airways that you have been affected by this data breach?
Will RichardsWill Richards
20:51 13 Jun 24
I received clear information and updates on the case, though I was disappointed after being advised I could expect a higher level of compensation than I actually received.Nonetheless, I was happy with the friendly and helpful communication I enjoyed, and the work done on my behalf.
FoamyFoamy
15:16 12 Jun 24
Phoned them and spoke for 3 hours, they have a policy of taking one crime on its own, so if the crime happens over a few days then they take each day as a separate case!!!!..... so if the evidence for any of these days is linked, they will not count it as they deal with each day on its own!!!!.... useless firm that only wants to make money by making as many cases as they can.....reported to SRA for conduct and basic ignorance to the needs of the client.
James ShawJames Shaw
14:06 03 Jun 24
Excellent service from HNK with a special mention to Lauren and Leigha. HNK managed to settle my claim to a satisfactory outcome. I was consulted along the way and was fully informed before making any decisions and before any action was taken. Definitely recommend
Ben StokesBen Stokes
12:43 26 Apr 24
Fantastic service throughout. Professional and knowledgeable solicitors who hold corrupt and dishonest police officers to account. Settled my case within 3 months. Made an awful situation somewhat better. Highly recommended.
imrie Michieimrie Michie
16:10 25 Apr 24
They kept me informed all the way through the process it did take time but they got me a result I will use then again and again and a special thanks to Michelle McMahon
Terry StaplesTerry Staples
14:22 25 Apr 24
Amazing and professional
Stephen ChipchaseStephen Chipchase
14:59 23 Apr 24
100% recommended, I was kept in the loop from the start and the team answered any questions I had.We had a fast resolution and should I be unfortunate enough to need solicitors in the future I won't hesitate calling HNK
Drew BellDrew Bell
11:45 04 Mar 24
Vivien was brilliant, I won my claim for damages received settling at 5k for a false arrest. She kept me in the loop and followed any instructions I gave her but at the same time she made sure I was informed enough to make certain decisions. Over all would highly recommend and definitely use these guys again if needed.
Col GilbertCol Gilbert
10:05 15 Feb 24
R MorleyR Morley
10:52 23 Jan 24
Stuck with me all the way through the start and got exactly the result I wanted and even more, didn't think I could be compensated as much due to the circumstances, thanks a lot and would recommend anyone to these services, always professional, keep up the good work.
Georgi KolevGeorgi Kolev
11:41 13 Jan 24
Exceptional Advocacy by HNK SolicitorsI am thrilled to share my outstanding experience with HNK Solicitors, who played an instrumental role in bringing action against the police on my behalf. From the outset, their professionalism and dedication were evident. HNK's expertise and strategic approach ensured a positive outcome, instilling confidence in me throughout the process. Their clear communication and genuine concern for my well-being set them apart. I highly recommend HNK Solicitors to anyone seeking expert legal representation. Thank you, HNK, for your exceptional support in securing justice.
Simon SiSimon Si
18:17 10 Jan 24
Very good service throughout, they constantly kept me in the loop and managed a very satisfactory result. I would gladly recommend their service,s to any experiencing the same sort of problems.Many thanksSimon
Loops EntLoops Ent
07:29 22 Dec 23
Very good Solicitor firm, very deligent with their approach. Was an absolute pleasure to work with as they took on my claims against the police and saw to it that a compensation was reached. However this is just one out of many potential cases so am looking forward to working with you guys again.
Dina 21Dina 21
16:35 11 Dec 23
I want to say that the experience I had with this solicitors has been very positive. As through no fault of theirs this case took alot of time.I was impressed with the end results.
Majik EMajik E
13:05 06 Dec 23
Michael Wharton kept me informed throughout my criminal injures claim and was always available for advice and reassurance. Just waiting for my claim to be paid out and that will be a satisfactory end to a traumatic event. Again a big thank you to HNK solicitors.
christian heathchristian heath
12:02 29 Nov 23
Been really helpful and quick at getting it done and processed.
Matthew HigginsMatthew Higgins
23:31 16 Nov 23
I highly recommend HNK Solicitors for their outstanding work on my case against the police. Vivian was fantastic, providing constant support and making the process much more comfortable. Thanks to the excellent teamwork between her and Alex, we won the case. If you've been wronged by the police, HNK Solicitors are the ones to call.
Being the first time having to fight a case against the police I was a bit apprehensive with what the outcome may of been but my solicitor demi was kind and professional and always made me feel at ease every time i spoke to her. I can't thank her enough for the work she put into fighting my case and having Alex as my barrister who I was extremely impress with how he handled my case was a true blessing. So grateful for them both and I have and would forever recommend anyone to work with the firm. Thanks again 😊
Milly FergusonMilly Ferguson
10:15 19 Oct 23
I would highly recommend!! Got my claim sorted out within months
Cw CwCw Cw
20:21 06 Oct 23
Lindsey FrancisLindsey Francis
14:33 29 Sep 23
Amazing service. prompt, successful and professional throughout. Would highly recommend.
unomeunome
17:07 25 Sep 23
I thank all involved in processing my claim successfuly. Everyone was professional,helpful and polite.
DD
14:05 16 Sep 23
I took legal action against the police who had falsified evidence against me. I have no criminal record or history of wrong doing. Unlawful arrest, Imprisonment and use of force. With help from this legal firm I was awarded £££££££ in damages. Very Professional and they assured, and informed me throughout the full process.
_ MediaNPTGwent_ MediaNPTGwent
12:25 08 Sep 23
Have sought the help of Higgs Newton Kenyon Solicitors on a number of cases now, and they've been nothing but attentive and helpful at getting me the best outcome. Would highly recommend
Rob MarchantRob Marchant
18:39 29 Aug 23
Very satisfied with service provided to me! Would highly recommend this company to all ! Robert w Marchant.
Scott LPScott LP
15:09 26 Aug 23
They are lawyers, so $$$ is their only agenda and, thus, when we refused the offer of compensation in favour of a public apology, they ended up defending the perpetrators out of spite. Unethical is an understatement.
Courtney LvizCourtney Lviz
10:32 22 Aug 23
I am extremely satisfied with the exceptional service provided by Higgs Newton Kenyon solicitors. Their dedicated work and professionalism in handling my case led to a successful settlement that brought great relief. The team's commitment to excellence is truly impressive, and I appreciate their efforts. I highly recommend their services and am grateful for their support. Thank you, HNK solicitors!- Courtney LV
Hits1791Hits1791
15:35 14 Aug 23
Excellent professionalism and outcome by Michelle McMahon, thank you.
FullStop BanditFullStop Bandit
16:24 05 Aug 23
Steer clear of Vivien Lee unless you are motivated purely and exclusively by undiluted greed and amorality.
Anthony SmithAnthony Smith
01:43 26 Jul 23
I must have drawn the short straw if all these positive reviews are authentic.My own case was handled mainly by para legals. Who displayed very little skill, or real knowledge of the law, and definitely lacked any kind of commitment. I received only one phone call in the three years it took them to 'resolve ' my case.The treatment I received from this firm was barely adequate. If you are thinking of using HNK my advice is find someone else. Unless you don't mind wasting three years of your life for very little in the way of compensation.
Very promising. Will update once completed.
Ankur deswalAnkur deswal
17:34 17 Jul 23
Such a wonderful experience with them.Excellent services got such a friendly people thanks HNK .. 🙏🙏
Turner carlTurner carl
22:34 09 Jul 23
I've learned a lot from life. Even if you are decent, humble, and honest to guys, it doesn't guarantee that they will treat you similarly. I've been married to my spouse for about six years and didn't know he was cheating. I chose to confide in a friend after noticing some changes in his behavior, and they connected me with a hacker by the name of DAVID WILFRED. By remotely hacking and gaining access to his phone call log, Facebook, Messenger messages, phone texts, WhatsApp, Skype, database, and other items, this guy did an amazing and excellent work for me. You can get in touch with this active hacker at (digitaltechhacker @ gmail com).
Kelsea NaismithKelsea Naismith
21:21 03 Jul 23
My solicitors name was Micheal Wharton, he done an amazing job in helping me with my case. He treated me with empathy, respect, and compassion. He is very understanding and kept me up to date with any updates/changes every step of the way. His communication skills are amazing, and he made me feel at ease when talking about my case and reassured me when I was worried.I would highly recommend Micheal Wharton as your solicitor he is very good at what he does and is very professional at all times whilst providing excellent support and advice.I can't thank Micheal enough for everything he has done for me.
Ellen BrownEllen Brown
08:39 31 May 23
Positive service. Treated me with kindness and respect. Didn't make me uncomfortable whilst doing their enquiries.Kept me in the loop at all times and helped me come to a decision that best suited me.Thank you to Michael Wharton for making the effort to help me 🙂
Al TommoAl Tommo
20:09 19 May 23
Very good service, couldn’t be happier with how they handled my claim and we also got justice and compensated rightly! 5 stars 10/10 does what it says on the tin thank you to the team at Hicks Newton Kenyon
brian morhanbrian morhan
17:01 26 Apr 23
Absolutely brilliant. They kept me in the loop throughout the process. I am very happy with the result. Very professional team. I would 100 percent recommend them. Thank you Michael.
amber-marie shoemarkamber-marie shoemark
16:30 24 Feb 23
Highly recommend using higgs Newton Kenyon solicitors I most definitely got my justice I deserved could not of done it with out Michael support I got the support and help the very first day Michael got in contact with me and all the support carried on all the way to the last day
M EdgertonM Edgerton
13:29 30 Jan 23
I contacted Higgs Newton Kenyon over a distressing experience with the police and feeling very vulnerable. Lynne Hughes helped me with my case and was really understanding and empathetic. It meant a lot to have someone speak for me and the outcome of the case was better than I expected. Thanks to their service I have been able to put this experience behind me and move on.Would recommend.
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