British Airways Data Breach

British Airways have announced that they have been subject to several data breaches, where hundreds of thousands of customer’s personal information and financial details were compromised. If you have been subject to one of these data breaches, you could be entitled to claim compensation of up to £6,000.

The airline announced on the 6^th September 2018 that their security systems had been breached by hackers and 500,000 customers had had their personal data and card payment details were stolen. Whilst investigating this breach a second data breach was spotted affecting a further 185,000 people. In 2019 a third British Airways Data Breach was uncovered through their e-ticketing system, where hackers could access and change the flight booking details and personal information of passengers. The impact of these breaches was huge.

Step 1

Get in touch using our contact forms or any details provided throughout the site.

Step 2

We arrange a free consultation with you to discuss the case

Step 3

If accepted we will action your case on a no win no fee basis.

The Information Commissioners Office (ICO) has issued a notice of intention to fine British Airways £183 million over the breach under the new GDPR. After a High Court hearing, the final cut-off date to join group litigation to claim compensation from British Airways was established as the 17^th January 2021. Therefore, it is important you act now to ensure you get the compensation you deserve before time runs out.

Financial losses from the breach can be claimed as well as compensation for the distress caused to the victims. In those cases where the psychological injury is extreme, compensation could be as high as £16,000.

What data was taken?

The main customer data taken from BA data breaches include:

Card payment details (including CVV numbers and expiry dates)
Full names
Home addresses
Email addresses
Telephone Numbers
Flight booking details

How do I know if I have been affected?

British Airways notified 500,000 customers potentially affected by the data breach in September and October 2018 using the email address: BritishAirwaysGB@fly.ba.com. The email sent from this address had the subject line ‘Criminal Theft of Customer Data, more information.’ To check if you received this email search this title or ‘British Airways’ into your email inbox, junk/spam folder, and deleted items.

If you have received this email, you have likely been affected. If so, contact HNK today and we can pursue a claim for you on a no-win-no-fee basis.

Case Study

Data breach concept image, a laptop on a table with a warning symbol on screen and white text saying data breach

HNK Solicitors secure £7,000 in data breach claim against Cheshire Council East

Recently, HNK Solicitors acted on behalf of a client, who will be referred to as SH, in a data breach claim against Cheshire East Council. The data breach occurred after SH was subject to an anonymous complaint regarding their children. Although the complaint was not upheld, during the initial investigation Cheshire East Council, the Defendant, divulged personal data, and the context of the complaint with an unauthorised person(s). This is a clear breach of SH’s...

How we can help

HNK has a team of expert lawyers who have years of experience in claiming compensation for clients, across England and Wales, who have been affected by data breaches against a wide variety of defendants. We are currently representing clients in an ongoing Group Litigation case against British Airways.

If you have been affected by the British Airways data breach, contact HNK today for a free no-obligation consultation where we can offer free advice on whether you can pursue a claim against BA. If we believe you have a case, we can pursue this for you on a no-win-no-fee agreement. Our expert data breach solicitors work hard to ensure you are awarded the compensation you deserve.

Act now

The cut-off date to join a group litigation claim against British Airways is the 17th January 2021. Therefore, it is important you act now before it is too late

No-win-no-fee

HNK offers a no-win-no-fee service which means it will cost you nothing upfront to start your claim. This means you can pursue a case on a no-risk basis, and you’ll only have to pay a small percentage if your claim is successful and you are awarded compensation.

Your claim

HNK Solicitors will fight to get you the compensation you deserve. You do not need to have suffered any financial loss or emotional distress to make a claim, a privacy violation alone is enough to make a claim.

FAQ

Have British Airways admitted liability?

British Airways have offered to reimburse customers who have suffered financial loss as a result of the breach but have so far failed to admit liability for this breach.

What is a group litigation case?

A group litigation claim or case is where a group of people – which can be as many as thousands – have all been affected by the same issue. All the people in the group collectively bring their cases to court against the Defendant and fight together to get compensation. This strengthens their overall position and can make a big organization take a matter more seriously. It can also increase their chances of settlement or success in litigation.

Just because you are part of a group litigation claim this doesn’t mean that everyone in the group will receive the same amount of compensation. Every claim within the group is settled based on the individual’s situation.

What can I claim for?

If your data has been breached you can claim for both damages and distress. So, therefore you can claim for any financial losses or emotional distress you have suffered as a result of having your data stolen. However, you can also claim for the failure to protect your data, even if you haven’t suffered as a result, as by law, they have a duty to keep your personal data safe.

What should I do if I think I’ve been affected?

If you think you have been affected by the BA data breach, you should seek legal advice to see if you are entitled to make a claim. Contact HNK Solicitors today for a free no-obligation consultation and we will be able to tell you if you have a case or not. If you do, we can then pursue this claim for you and get you the compensation you deserve.

How much will I pay if I win?

If we win your case for you, the legal costs which consist of the work HNK Solicitors has done for you and disbursement costs such as court and barrister fees will be recovered from British Airways themselves and the compensation you are rewarded. HNK cap the costs they take from your compensation at 35%, unlike other lawyers who often take up to 40%, meaning with HNK you get to keep more of your money.

When you sign the agreement there may be some large figures such as high hourly rates for our solicitor’s work but don’t be intimidated, remember you are only charged if you win and if we can we will try and recover all of your disbursements and legal costs from British Airways. We will provide a full breakdown of costs if you succeed, so you understand exactly what you have been charged for.

You will get at least 65% of your compensation in the end, no matter what, e.g. if you are awarded £1000, you’ll get to keep at least £750 minimum. Whereas with many other Solicitors you only get to keep 55%.

Can’t find what you’re looking for?

Let us know what you’re looking for and we will get back to you as soon as we can.

SPEAK TO OUR TEAM

Call us on - 0151 203 1104 | Email us at - enquiries@hnksolicitors.com

Higgs Newton Kenyon Solicitors

4.5

Based on 184 reviews

review us on

_ MediaNPTGwent

12:25 08 Sep 23

Have sought the help of Higgs Newton Kenyon Solicitors on a number of cases now, and they've been nothing but attentive and helpful at getting me the best outcome. Would highly recommend

Scott LP

15:09 26 Aug 23

They are lawyers, so $$$ is their only agenda and, thus, when we refused the offer of compensation in favour of a public apology, they ended up defending the perpetrators out of spite. Unethical is an understatement.

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10:32 22 Aug 23

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Anthony Smith

01:43 26 Jul 23

I must have drawn the short straw if all these positive reviews are authentic.My own case was handled mainly by para legals. Who displayed very little skill, or real knowledge of the law, and definitely lacked any kind of commitment. I received only one phone call in the three years it took them to 'resolve ' my case.The treatment I received from this firm was barely adequate. If you are thinking of using HNK my advice is find someone else. Unless you don't mind wasting three years of your life for very little in the way of compensation.

Turner carl

22:34 09 Jul 23

I've learned a lot from life. Even if you are decent, humble, and honest to guys, it doesn't guarantee that they will treat you similarly. I've been married to my spouse for about six years and didn't know he was cheating. I chose to confide in a friend after noticing some changes in his behavior, and they connected me with a hacker by the name of DAVID WILFRED. By remotely hacking and gaining access to his phone call log, Facebook, Messenger messages, phone texts, WhatsApp, Skype, database, and other items, this guy did an amazing and excellent work for me. You can get in touch with this active hacker at (digitaltechhacker @ gmail com).

Kelsea Naismith

21:21 03 Jul 23

My solicitors name was Micheal Wharton, he done an amazing job in helping me with my case. He treated me with empathy, respect, and compassion. He is very understanding and kept me up to date with any updates/changes every step of the way. His communication skills are amazing, and he made me feel at ease when talking about my case and reassured me when I was worried.I would highly recommend Micheal Wharton as your solicitor he is very good at what he does and is very professional at all times whilst providing excellent support and advice.I can't thank Micheal enough for everything he has done for me.

Steph McGowan

13:24 26 Jun 23

Can’t thank Michael enough for doing what he has done for me, he kept updating me on what was happening with the case and I’m very happy with the outcome

Ellen Brown

08:39 31 May 23

Positive service. Treated me with kindness and respect. Didn't make me uncomfortable whilst doing their enquiries.Kept me in the loop at all times and helped me come to a decision that best suited me.Thank you to Michael Wharton for making the effort to help me :)

Al Tommo

20:09 19 May 23

Very good service, couldn’t be happier with how they handled my claim and we also got justice and compensated rightly! 5 stars 10/10 does what it says on the tin thank you to the team at Hicks Newton Kenyon

••

06:45 13 May 23

I was arrested under suspicion of several offences (was not charged with any). This was very Concerning since I was a top law student at the time, gaining a mid 1st for my criminal law work and Human Rights work - The solicitor at this firm involved in my case against the Police clearly knew nothing about criminal law, evidence or HR’s. As none of it happened, I was merely acting within my human rights, hence why the CPS ordered the Police to drop the whole case against me, which they did and with NFA.The solicitor at this firm dealing with my matters should not be a solicitor, as she does not know the law! She was also extremely rude, would not allow me to speak (kept interrupting and talking over me ) was entitled and patronising!I think they updated me just twice in a year!! I will be reporting this firm to the SRA, who are their regulatory body. Absolutely disgusted and a disgrace to the profession.Yes, I was a real client of theirs and this is a bona fida review - I am not at any liberty to give my name, if I don’t wish to.

brian morhan

17:01 26 Apr 23

Absolutely brilliant. They kept me in the loop throughout the process. I am very happy with the result. Very professional team. I would 100 percent recommend them. Thank you Michael.

Gary Jones

18:13 16 Mar 23

A rare combination of a very professional company coupled with excellent staff who are equally caring and understanding in their appraoch, brilliant.Highly recommended.

Dan Malcom

17:27 09 Mar 23

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Ashley whitehouse

10:11 27 Feb 23

I was assaulted which was a bad experience and left me with a head scar. I decided to use Higgs Newton Kenyon and overall I was impressed with the service they provided me.I was happy with the outcome and I would definitely recommend them.

amber-marie shoemark

16:30 24 Feb 23

Highly recommend using higgs Newton Kenyon solicitors I most definitely got my justice I deserved could not of done it with out Michael support I got the support and help the very first day Michael got in contact with me and all the support carried on all the way to the last day

M Edgerton

13:29 30 Jan 23

I contacted Higgs Newton Kenyon over a distressing experience with the police and feeling very vulnerable. Lynne Hughes helped me with my case and was really understanding and empathetic. It meant a lot to have someone speak for me and the outcome of the case was better than I expected. Thanks to their service I have been able to put this experience behind me and move on.Would recommend.

Charlie Abbott

10:17 30 Jan 23

I received a fantastic, professional service from start to finish. Most importantly I got the justice I deserved due to the hard work of my case handler Lyne Hughes. I would highly recommend Higgs Newton Kenyon Solicitors.

Aaron McLeod

18:34 15 Nov 22

Fantastic solicitors, they explained everything to me in great detail, I understood everything they said, always kind and well mannered on the phone and email, great experience with them. Will definitely use them again if need be in the future.

Funandplayful carmella

17:48 10 Nov 22

Highly professional & thorough. I'm very happy with the service this firm provided & empathy shown & seeking justice on our behalf thank you for all that worked on my case especially Mrs L Hughes.

robin mohamed

18:27 18 Oct 22

Higgs Newton Kenyon took on my case when others had said they would not. The Paralegal kept me updated as things progressed and I am very impressed with the outcome and the overall handling of my case.Once again thank you for your services and I would highly recommend.

Wonders of London

08:53 23 Sep 22

They helped us with a claim against police for false imprisonment (stop and search). Very happy with the level of service provided and with the settlement achieved. We will now use the money we got to help someone in need here in London.

yard ski

12:33 23 Jul 22

I would recommend HNK solicitors as they offer a first class professional service. Call back's and emails to update me with my case and the staff were excellent. Thank you Helen and the team.

Mohammed Abdelmoniem

16:29 11 Jan 22

Absolutely an amazing firm and I would highly recommend them to anyone who has a similar case. I was wrongfully arrested for a crime that I did not do and I approached this firm HNK Solictors for some help and support. After viewing all the evidence, they took the case on. It took a year for the amazing good news to come out. Their hard work and dedication including their professional skills and expertise, has given me the result that I was hoping for. Vivian Lee was amazing and her professional manner in which she dealt with me and the case was remarkable. Well done, Vivian and keep up the good work. Fantastic work!

Ansar Hussain

15:16 24 Nov 21

Absolutely amazing firm took my case on against the police after wrongful arrest and detention. They were very professional,informative and efficient. As I was advised by them that I had a strong chance of success and success is what they delivered. Jessica Smith thank you for all your hard work.

Maddox Xx

12:03 23 Nov 21

Brilliant Firm and people to deal with, Jessica and the team were professional, i could not thank them enough for resolving my case in a timely manner and keeping me updated through out the whole process. Highly recommend them

Jon Barnes

23:17 17 Nov 21

Like to say thank you to the team who help win the case against the police. Very efficient and professional. I will definitely recommend 👌

Vickie Watson

01:38 12 Nov 21

Great solicitors. Michael was very helpful and friendly and I would like to say thank you for his help. Definitely recommend these solicitors. Thank you 🙂🙂

Ciara Beveridge

11:31 10 Nov 21

Very quick to get everything sorted. Would phone me and update me on the progress. Highly recommend

christine stockwell

07:26 30 Sep 21

Higgs Newton Kenyon Solicitors have been brilliant even through the pandemic, it must be hard to do, they are very informative all the time great value and kind thank you

Frances SJ Finch

10:04 28 Sep 21

I can’t quite put into words how brilliant these solicitors are, they provide a fantastic service and are very gentle when discussing sensitive subjects. Michael has been so incredibly helpful and I would like to send him a massive thanks for everything he has done for me. The receptionist has always also been very polite, friendly and welcoming and I would also like to thank her for supplying a kind atmosphere whenever I have needed to contact the team.

Danny Owen

14:12 09 Aug 21

Highly recommended, I had a claim against the police for an unlawful stop and search and false imprisonment which was has been settled with compensation. I had to put very little effort in and I was kept continually up to date. Vivien Lee dealing with my case could not have been more polite professional and helpful. I won’t be using anyone other than HNK solicitors from now on.

Arome akubo

20:34 04 Aug 21

These guys practically won me some cash from BA data breach case. They initiated it and executed it with utmost professionalism without me breaking a sweat. I fully recommend them without any reservations.

Stephen Johnson

19:02 02 Aug 21

Absolutely amazing helped me get a good result against merseyside police. very quick and professional definitely would recommend them to anyone will use again ..thank you guys

Tuyet Olvestedt

10:06 14 Jul 21

Very attentive and thorough service.They communicate regularly and clearly via phone and email. Would absolutely recommend them.Many thanks

Marie Louise Rothwell

10:51 05 Jul 21

I am very happy with the service I got they were ever so good at dealing with my matter and very polite. They were also very helpful with giving me great advice I would definitely use their services again in the near future I am very happy with the outcome of my case

Stephen Stratton

10:09 28 Jun 21

Following repeated violations and data protections concerns by the police I was able to secure a settlement which I am very happy with. Demi and her team were helpful, professional and informative throughout. I would highly recommend contacting HNK Solicitors for initial advice with any legal matters.

Sandra Williams

11:26 23 Jun 21

After a very Violated experience with the police, my solicitor Demi was there step by step, keeping me up to date with everything. If I ever needed Higgs Newton Kenyon I again I wouldn't hesitate to contact them. Thank you.

Jason Patrick

19:46 10 May 21

I would highly recommend this firm. They have acted on my behalf twice now and have successfully won compensation for both cases. They are a very professional team of solicitors with expansive knowledge of the law. If you want a good result with sound honest advice, then this firm is in my opinion one the best and not afraid to challenge injustice.Thank you,Yours sincerelyJason Patrick

Lauren Jade Dougan

12:47 20 Apr 21

This firm is absolutely amazing. I have been so pleased with how my case was handled and the solicitors kept me informed every step of the way. I am also very pleased with the outcome. I would definitely recommend this firm to anybody.

frederick moore

20:07 08 Apr 21

Excellent company to deal with. Highly professional, responsive to client needs and very thorough. Would recommend.

Megan Maloney

14:05 08 Mar 21

So happy with my results worked with Micheal he won my case couldn’t be any more professional at what he does so happy With the outcome thank you so much Micheal .

Charmaine Galley

14:11 07 Sep 20

I can't thank you all enough for the hard work you put into my case. I'm so very grateful xxx

Jeepaz Creepaz Music

09:45 25 Aug 20

Our go to when one of your artist was wrongfully arrested by the police. They helped us to resolve the issue in a timely fashion.