Mon-Thu 09:00-19:00 | Fri 09:00-17:00

EasyJet Data Breach

EasyJet Data Breach

On the 19th of May 2020, easyJet announced that they had been the subject of a data breach. The ‘highly sophisticated cyber-attack’ has affected approximately nine million of the airline’s customers. It said that personal information such as names, email addresses, and travel details had been stolen and that 2,208 customers had also had their credit and debit card details accessed. If you have been the victim of the EasyJet data breach, you could be entitled to claim compensation.

The airline said they first became aware of the attack in January 2020, after which they notified the Information Commissioner’s Office and launched an investigation. After a forensic investigation to understand the scope of the attack, in April, they notified customers whose credit card details had been stolen. Four months after the discovery of the data breach, the airline has finally gone public with the breach and notified all nine million of its affected customers. This delay in telling affected customers that they could be at risk could have potentially left them open to attack.

Step 1

Get in touch using our contact forms or any details provided throughout the site.

Step 2

We arrange a free consultation with you to discuss the case

Step 3

If accepted we will action your case on a no win no fee basis.

Under General Data Protection Regulation (GDPR) you have the right to claim compensation for any inconvenience, distress, or monetary loss you have suffered as a result of your data being breached. You have the right to have your personal information kept private, and any companies that do not comply with data protection laws should be held to account.

If you are one of the millions of people affected by this data breach, you have the right to claim compensation, even if you haven’t suffered as a result. Financial losses from the breach can be claimed as well as compensation for the distress caused to the victims. HNK Solicitors are specialists in pursuing claims for data protection breaches. We have years of experience in successfully holding companies to account and obtaining compensation for the victims of data breaches.

What data was taken during the breach?

The customer data that easyJet has reported was taken from the data breach includes:

  • Names
  • Email addresses
  • Card payment details – including the CVV number
  • Flight details such as origin airport, destination, and departure dates

How do I know if I have been affected by the EasyJet data breach?

EasyJet has said they have contacted the nine million customers affected by the breach, by May 26. If you have received an email from easyJet either back in April or in May, regarding a breach of your personal data, then you will have been affected and you could be entitled to claim compensation. The email was sent from the email address: bookings@info.easyjet.com, using the subject line ‘Cyber Security Incident’. To check if you have received this email, search this title, email address, or ‘easyJet’ into your email inbox, junk/spam folder, and deleted items.


EasyJet has warned that their customers should be wary of phishing email scams, so be extra careful when opening emails claiming to be from easyJet or easyJet holidays. The airline has said they will never contact customers unprompted to ask for account details or security information, and they will never ask you to disclose your passwords, or change passwords on your easyJet account, so bear this in mind when checking your emails.

Download Our Guide

Get in touch

Fill out the below form and one of our advisors will get in touch to arrange a consultation about your claim.

Call 0151 203 1104

enquiries@hnksolicitors.com Mon – Thu 09:00-19:00
Fri – 09:00-17:00

Case Study

Data breach concept image, a laptop on a table with a warning symbol on screen and white text saying data breach

HNK Solicitors secure £7,000 in data breach claim against Cheshire Council East

Recently, HNK Solicitors acted on behalf of a client, who will be referred to as SH, in a data breach claim against Cheshire East Council. The data breach occurred after SH was subject to an anonymous complaint regarding their children. Although the complaint was not upheld, during the initial investigation Cheshire East Council, the Defendant, divulged personal data, and the context of the complaint with an unauthorised person(s). This is a clear breach of SH’s...
Read More

How HNK Solicitors can help those affected by the EasyJet data breach

HNK Solicitors has a team of expert data protection lawyers who have years of experience in claiming compensation for clients, across England and Wales, who have been affected by data breaches against a wide variety of defendants. Most notably, we are currently representing clients in an ongoing Group Litigation case against another airline, British Airways, after they were subject to a number of data breaches in 2018-19.

If you have been affected by the easyJet data breach, contact HNK Solicitors today for a free no-obligation consultation. Our experts will be able to offer advice on whether you can pursue a claim against easyJet. If we believe you have a case, we can pursue this for you on a no-win, no-fee agreement. Our expert data breach solicitors will work hard to ensure you are awarded the compensation you deserve.

Free consultation

Contact HNK to arrange a free no-obligation consultation where we can offer free advice on whether you can pursue a claim against easyJet.


HNK offers a no-win, no-fee service which means it won’t cost you a penny upfront to start your claim. This means you can pursue your claim on a no-risk basis, and only have to pay a small percentage if your claim is successful.

Claim compensation

HNK Solicitors will fight to get you the compensation you deserve. You do not need to have suffered any financial loss or emotional distress to make a claim, a privacy violation alone is enough to make a claim.

What can I claim for?

If your data has been breached, you can claim for both damages and distress. So, you can claim for any financial losses or emotional distress you have suffered as a result of having your data stolen. However, you also have the right to claim, even if you haven’t suffered as a result of the failure to protect your data as, by law, they must keep your personal data safe.

What to do if you have been a victim of the EasyJet data breach

Affected easyJet customers should check their accounts for any suspicious activity and remain alert to any emails or telephone calls from people asking you for personal or financial information. Be aware of phishing scams, if you receive unsolicited emails claiming to be from easyJet or easyJet holidays, be careful and do not click on any links, open or download any files or attachments, and do not give away any information.

If you notice any unfamiliar transactions on your bank accounts, contact your bank or credit card provider immediately. We would also advise keeping a close eye on your credit score for any unexpected credit checks to ensure credit is not taken out in your name.

If you think you have been affected, you should seek legal advice as soon as possible to see if you are entitled to make a claim.

Just because you are part of a group litigation claim this doesn’t mean that everyone in the group will receive the same amount of compensation. Every claim within the group is settled based on the individual’s situation.

EasyJet data breach group action

If you have been the victim of the easyJet data breach or any other data breach, you have a right to claim compensation.

HNK Solicitors represent clients as part of group litigation actions against a variety of large corporations who have failed to protect their customer’s private and sensitive data.

We can represent you on our ‘no-win, no-fee’ agreement meaning you will not have to pay anything in the event your case is unsuccessful.

You will only pay us if your claim is successful, in which case we would deduct a maximum of 35% of your compensation and recover your remaining legal fees from the Defendant.

If you have been affected by the easyJet data breach and have received a notification email, complete the ‘Claim Now’ or ‘Get in touch’ boxes on this page.

Can’t find what you’re looking for?

Let us know what you’re looking for and we will get back to you as soon as we can.


Call us on - 0151 203 1104 | Email us at - enquiries@hnksolicitors.com
Higgs Newton Kenyon Solicitors
Based on 144 reviews
powered by Google
Mohammed Abdelmoniem
Mohammed Abdelmoniem
16:29 11 Jan 22
Absolutely an amazing firm and I would highly recommend them to anyone who has a similar case. I was wrongfully... arrested for a crime that I did not do and I approached this firm HNK Solictors for some help and support. After viewing all the evidence, they took the case on. It took a year for the amazing good news to come out. Their hard work and dedication including their professional skills and expertise, has given me the result that I was hoping for. Vivian Lee was amazing and her professional manner in which she dealt with me and the case was remarkable. Well done, Vivian and keep up the good work. Fantastic work!read more
Ansar Hussain
Ansar Hussain
15:16 24 Nov 21
Absolutely amazing firm took my case on against the police after wrongful arrest and detention. They were very... professional,informative and efficient. As I was advised by them that I had a strong chance of success and success is what they delivered. Jessica Smith thank you for all your hard work.read more
Maddox Xx
Maddox Xx
12:03 23 Nov 21
Brilliant Firm and people to deal with, Jessica and the team were professional, i could not thank them enough for... resolving my case in a timely manner and keeping me updated through out the whole process. Highly recommend themread more
Jon Barnes
Jon Barnes
23:17 17 Nov 21
Like to say thank you to the team who help win the case against the police. Very efficient and professional. I will... definitely recommend 👌read more
Vickie Watson
Vickie Watson
01:38 12 Nov 21
Great solicitors. Michael was very helpful and friendly and I would like to say thank you for his help. Definitely... recommend these solicitors. Thank you 🙂🙂read more
Ciara Beveridge
Ciara Beveridge
11:31 10 Nov 21
Very quick to get everything sorted. Would phone me and update me on the progress. Highly recommend
christine stockwell
christine stockwell
07:26 30 Sep 21
Higgs Newton Kenyon Solicitors have been brilliant even through the pandemic, it must be hard to do, they are very... informative all the time great value and kind thank youread more
Frances SJ Finch
Frances SJ Finch
10:04 28 Sep 21
I can’t quite put into words how brilliant these solicitors are, they provide a fantastic service and are very gentle... when discussing sensitive subjects. Michael has been so incredibly helpful and I would like to send him a massive thanks for everything he has done for me. The receptionist has always also been very polite, friendly and welcoming and I would also like to thank her for supplying a kind atmosphere whenever I have needed to contact the team.read more
Danny Owen
Danny Owen
14:12 09 Aug 21
Highly recommended, I had a claim against the police for an unlawful stop and search and false imprisonment which was... has been settled with compensation. I had to put very little effort in and I was kept continually up to date. Vivien Lee dealing with my case could not have been more polite professional and helpful. I won’t be using anyone other than HNK solicitors from now on.read more
Arome akubo
Arome akubo
20:34 04 Aug 21
These guys practically won me some cash from BA data breach case. They initiated it and executed it with utmost... professionalism without me breaking a sweat. I fully recommend them without any reservations.read more
Stephen Johnson
Stephen Johnson
19:02 02 Aug 21
Absolutely amazing helped me get a good result against merseyside police. very quick and professional definitely would... recommend them to anyone will use again ..thank you guysread more
Tuyet Olvestedt
Tuyet Olvestedt
10:06 14 Jul 21
Very attentive and thorough service.They communicate regularly and clearly via phone and email. Would absolutely... recommend them.Many thanksread more
Marie Louise Rothwell
Marie Louise Rothwell
10:51 05 Jul 21
I am very happy with the service I got they were ever so good at dealing with my matter and very polite. They were also... very helpful with giving me great advice I would definitely use their services again in the near future I am very happy with the outcome of my caseread more
Stephen Stratton
Stephen Stratton
10:09 28 Jun 21
Following repeated violations and data protections concerns by the police I was able to secure a settlement which I am... very happy with. Demi and her team were helpful, professional and informative throughout. I would highly recommend contacting HNK Solicitors for initial advice with any legal matters.read more
Sandra Williams
Sandra Williams
11:26 23 Jun 21
After a very Violated experience with the police, my solicitor Demi was there step by step, keeping me up to date with... everything. If I ever needed Higgs Newton Kenyon I again I wouldn't hesitate to contact them. Thank you.read more
Jason Patrick
Jason Patrick
19:46 10 May 21
I would highly recommend this firm. They have acted on my behalf twice now and have successfully won compensation for... both cases. They are a very professional team of solicitors with expansive knowledge of the law. If you want a good result with sound honest advice, then this firm is in my opinion one the best and not afraid to challenge injustice.Thank you,Yours sincerelyJason Patrickread more
Lauren Jade Dougan
Lauren Jade Dougan
12:47 20 Apr 21
This firm is absolutely amazing. I have been so pleased with how my case was handled and the solicitors kept me... informed every step of the way. I am also very pleased with the outcome. I would definitely recommend this firm to anybody.read more
frederick moore
frederick moore
20:07 08 Apr 21
Excellent company to deal with. Highly professional, responsive to client needs and very thorough. Would recommend.
Megan Maloney
Megan Maloney
14:05 08 Mar 21
So happy with my results worked with Micheal he won my case couldn’t be any more professional at what he does so happy ... With the outcome thank you so much Micheal .read more
Charmaine Galley
Charmaine Galley
14:11 07 Sep 20
I can't thank you all enough for the hard work you put into my case. I'm so very grateful xxx
Jeepaz Creepaz Music
Jeepaz Creepaz Music
09:45 25 Aug 20
Our go to when one of your artist was wrongfully arrested by the police. They helped us to resolve the issue in a... timely fashion.read more
Next Reviews
Latest News

Our Case studies

Police car lights at night time infront of lit up building

Your right to remain silent – what are UK Miranda Rights?

In recent years, distrust in the police has grown, almost reaching a fever point last year after the murder of...

How do I make a complaint against the police?

The police are tangled in countless policy documents, regulations and legislation, dictating how they can and cannot behave. However, despite...

How to Report a Breach of Data Protection

Discovering that your personal information has been manipulated, stolen or lost in a data protection breach is upsetting and stressful....

How do I claim?

For more information on how to claim please click this button

Claim Now
Call Us Claim Now