Suffolk Police Data Breach

Suffolk Police data breach

On 15th November, it was reported that Suffolk Police had suffered a major data breach. The breach involved the personal details of sexual assault victims being published on the force’s website and left accessible to the public for three years. Given the extremely sensitive nature of the information and the length of time involved, this breach could have a serious impact on those affected.

Then, on the 15th of August 2023, it was reported that Suffolk Police, along with Norfolk Police Force, suffered another data breach affecting victims of crimes and witnesses. Suffolk and Norfolk’s constabularies said that people’s personal information was included in Freedom of Information responses due to a ‘technical issue’. A total of 1,230 people, including victims of crimes and witnesses, have had their data breached.

If your information has been exposed in the Suffolk Police data breach, you may be entitled to claim compensation. Our expert team has extensive experience in helping those whose data has been mishandled to get the compensation they deserve.

The first Suffolk Police data breach was first reported by the East Anglian Daily Times, which stated that the data was accessible to the general public for a short period of time on the force’s website. However, it was subsequently revealed that the document containing the information was first published in 2019 and only discovered by a member of the public on 7th November 2022.

Suffolk Police have claimed that “the matter was quickly resolved” once it was brought to their attention, but an investigation has been opened into the incident and remains ongoing. The Information Commissioner’s Office (ICO) has also been notified.

Suffolk Rape Crisis, a support organisation for victims of sexual assault in the region, said in a statement that the breach poses “a considerable safety risk” and “could put women at threat of further violence.”

The second Suffolk police data breach in under a year occurred when information including descriptions of offences, including sexual and domestic assaults, thefts and hate crimes, was attached to responses to Freedom of Information (FOI) requests for crime statistics issued by the forces between April 2021 and March 2022.

Both Suffolk and Norfolk police forces have described the data as “hidden from anyone opening the files” and they say they have found “nothing to suggest it had been accessed by anyone outside of policing”. They said the data would not have been “immediately obvious”, and anyone who had received the FOI responses would have “needed to know how to access the information”.

This, however, is of little comfort to those whose personal and private data has been breached and does not restore confidence in the Suffolk police force after they previously breached victims’ data by posting their names and addresses on the Suffolk Police website just last year.

What data was exposed by the Suffolk Police data breach?

The Suffolk Police data breach revealed a range of personal information of sexual assault victims in the region, including names, dates of birth and addresses. Most troubling was the fact that the breach also exposed details of the alleged sexual offences, which may prove particularly traumatic for those affected. Understandably, failure to adequately protect this kind of data is a serious matter. As the ICO itself stresses, data related to victims or witnesses of crimes requires “particular care”.

In a statement, Suffolk Police clarified that the data related to sexual offences and offences in schools that had been reported between 1 April 2015 and 31 March 2019. They also state that only 2-3% of the published investigations contained information that could lead to an individual being identified. However, given the timeframe involved and the fact that Suffolk Police have not revealed the total number of cases, this will likely not serve to reassure those who may have been affected.

What data was breached in the Suffolk and Norfolk police data breach?

In a statement released on the Suffolk Police website, they state that “data impacted was information held on a specific police system and related to crime reports.”

Reportedly the data includes:

  • Personally identifiable information on victims, witnesses, and suspects
  • Descriptions of offences.

The data exposed is related to a range of offences, including domestic incidents, sexual offences, assaults, thefts and hate crimes.

How do I know if my data has been exposed in the Suffolk Police data breach?

It is a requirement of the Data Protection Act (DPA) 2018 that if a data breach poses a high risk to the rights and freedoms of those affected, they must be notified without undue delay. Suffolk Police said after the first breach in November 2022, that they are “endeavouring to contact those affected at the earliest opportunity to give support, reassurance and offer an apology.”

As a result, it is likely that those affected by the Suffolk Police data breach will have been contacted directly by the force. However, it is not clear how long this may take, given that the scale of the breach is not fully known at present. If you are concerned you may have been affected and have yet to be notified, you should contact the force directly for more information.

In a statement on the Suffolk Police website addressing the second Suffolk police data breach, they state that they have started to contact individuals affected by this breach. They say this will be done by letter, phone, and, in some cases, face-to-face depending on what information was impacted and the support required. They believe this process will be completed by the end of September.

Can I claim compensation if my data has been exposed?

The UK General Data Protection Regulation (UK GDPR) gives you the right to pursue compensation if a data breach has led to material or non-material damages. This includes if you have suffered distress as a result of the breach. If this applies to you, then you may be able to pursue a compensation claim.

If you have been affected by either the Suffolk Police data breach in November 2022 or the Suffolk and Norfolk Police data breach in August 2023, you could be entitled to compensation. If you have been notified that your data was exposed by Suffolk or Norfolk police, get in touch with our team of expert data breach solicitors today. We will be able to advise you on the next steps and take on your claim on your behalf, fighting to get you the compensation you deserve from Suffolk Police or Norfolk Police.

How do I claim?

Step 1

Get in contact by using one of our contact forms throughout the site.

Step 2

We will assess your case based on the information you provide.

Step 3

If you have a valid claim, we will accept your case on a No Win No Fee basis.

Step 4

Claim now

HNK Solicitors obtain £10,900 for a Claimant following the unlawful retention of their data by Police

Read about how HNK Solicitors successfully obtained £10,900 for a claimant after their data was unlawfully retained by police.
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How we can help

HNK Solicitors has a specialist team of solicitors dedicated to seeking compensation for victims of data breaches. Thanks to our in-depth understanding of the relevant legal statutes and regulations, we can provide you with the best possible chance of getting the compensation you deserve.

We offer free, no-obligation consultations to help you decide whether pursuing a compensation claim is the right step for you. We pursue claims on a no-win, no-fee basis, so if your claim isn’t successful, you won’t owe us a penny.

If you’d like to discuss a potential claim, get in touch with us today to discuss your case. You can fill in the contact form on our website or call us on 0151 668 0809.

Free consultation

Contact HNK to arrange a free no-obligation consultation where we can offer free advice on whether you can pursue a claim against Suffolk Police force.

No-win-no-fee

If we believe you have a case, we can pursue your claim for you on a no-win, no-fee agreement. This means it will not cost you a penny to start your claim, and you won’t have to pay if it is not successful.

Client communication

If we accept your case against Suffolk Police or Norfolk Police, our dedicated team of Data Protection Solicitors will handle everything for you and keep you up to date throughout the whole process.

No Win No Fee, Free Consultation

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Have you been notified by Suffolk Police that you have been affected by this data breach?
Will RichardsWill Richards
20:51 13 Jun 24
I received clear information and updates on the case, though I was disappointed after being advised I could expect a higher level of compensation than I actually received.Nonetheless, I was happy with the friendly and helpful communication I enjoyed, and the work done on my behalf.
FoamyFoamy
15:16 12 Jun 24
Phoned them and spoke for 3 hours, they have a policy of taking one crime on its own, so if the crime happens over a few days then they take each day as a separate case!!!!..... so if the evidence for any of these days is linked, they will not count it as they deal with each day on its own!!!!.... useless firm that only wants to make money by making as many cases as they can.....reported to SRA for conduct and basic ignorance to the needs of the client.
James ShawJames Shaw
14:06 03 Jun 24
Excellent service from HNK with a special mention to Lauren and Leigha. HNK managed to settle my claim to a satisfactory outcome. I was consulted along the way and was fully informed before making any decisions and before any action was taken. Definitely recommend
Ben StokesBen Stokes
12:43 26 Apr 24
Fantastic service throughout. Professional and knowledgeable solicitors who hold corrupt and dishonest police officers to account. Settled my case within 3 months. Made an awful situation somewhat better. Highly recommended.
imrie Michieimrie Michie
16:10 25 Apr 24
They kept me informed all the way through the process it did take time but they got me a result I will use then again and again and a special thanks to Michelle McMahon
Terry StaplesTerry Staples
14:22 25 Apr 24
Amazing and professional
Stephen ChipchaseStephen Chipchase
14:59 23 Apr 24
100% recommended, I was kept in the loop from the start and the team answered any questions I had.We had a fast resolution and should I be unfortunate enough to need solicitors in the future I won't hesitate calling HNK
Drew BellDrew Bell
11:45 04 Mar 24
Vivien was brilliant, I won my claim for damages received settling at 5k for a false arrest. She kept me in the loop and followed any instructions I gave her but at the same time she made sure I was informed enough to make certain decisions. Over all would highly recommend and definitely use these guys again if needed.
Col GilbertCol Gilbert
10:05 15 Feb 24
R MorleyR Morley
10:52 23 Jan 24
Stuck with me all the way through the start and got exactly the result I wanted and even more, didn't think I could be compensated as much due to the circumstances, thanks a lot and would recommend anyone to these services, always professional, keep up the good work.
Georgi KolevGeorgi Kolev
11:41 13 Jan 24
Exceptional Advocacy by HNK SolicitorsI am thrilled to share my outstanding experience with HNK Solicitors, who played an instrumental role in bringing action against the police on my behalf. From the outset, their professionalism and dedication were evident. HNK's expertise and strategic approach ensured a positive outcome, instilling confidence in me throughout the process. Their clear communication and genuine concern for my well-being set them apart. I highly recommend HNK Solicitors to anyone seeking expert legal representation. Thank you, HNK, for your exceptional support in securing justice.
Simon SiSimon Si
18:17 10 Jan 24
Very good service throughout, they constantly kept me in the loop and managed a very satisfactory result. I would gladly recommend their service,s to any experiencing the same sort of problems.Many thanksSimon
Loops EntLoops Ent
07:29 22 Dec 23
Very good Solicitor firm, very deligent with their approach. Was an absolute pleasure to work with as they took on my claims against the police and saw to it that a compensation was reached. However this is just one out of many potential cases so am looking forward to working with you guys again.
Dina 21Dina 21
16:35 11 Dec 23
I want to say that the experience I had with this solicitors has been very positive. As through no fault of theirs this case took alot of time.I was impressed with the end results.
Majik EMajik E
13:05 06 Dec 23
Michael Wharton kept me informed throughout my criminal injures claim and was always available for advice and reassurance. Just waiting for my claim to be paid out and that will be a satisfactory end to a traumatic event. Again a big thank you to HNK solicitors.
christian heathchristian heath
12:02 29 Nov 23
Been really helpful and quick at getting it done and processed.
Matthew HigginsMatthew Higgins
23:31 16 Nov 23
I highly recommend HNK Solicitors for their outstanding work on my case against the police. Vivian was fantastic, providing constant support and making the process much more comfortable. Thanks to the excellent teamwork between her and Alex, we won the case. If you've been wronged by the police, HNK Solicitors are the ones to call.
Being the first time having to fight a case against the police I was a bit apprehensive with what the outcome may of been but my solicitor demi was kind and professional and always made me feel at ease every time i spoke to her. I can't thank her enough for the work she put into fighting my case and having Alex as my barrister who I was extremely impress with how he handled my case was a true blessing. So grateful for them both and I have and would forever recommend anyone to work with the firm. Thanks again 😊
Milly FergusonMilly Ferguson
10:15 19 Oct 23
I would highly recommend!! Got my claim sorted out within months
Cw CwCw Cw
20:21 06 Oct 23
Lindsey FrancisLindsey Francis
14:33 29 Sep 23
Amazing service. prompt, successful and professional throughout. Would highly recommend.
unomeunome
17:07 25 Sep 23
I thank all involved in processing my claim successfuly. Everyone was professional,helpful and polite.
DD
14:05 16 Sep 23
I took legal action against the police who had falsified evidence against me. I have no criminal record or history of wrong doing. Unlawful arrest, Imprisonment and use of force. With help from this legal firm I was awarded £££££££ in damages. Very Professional and they assured, and informed me throughout the full process.
_ MediaNPTGwent_ MediaNPTGwent
12:25 08 Sep 23
Have sought the help of Higgs Newton Kenyon Solicitors on a number of cases now, and they've been nothing but attentive and helpful at getting me the best outcome. Would highly recommend
Rob MarchantRob Marchant
18:39 29 Aug 23
Very satisfied with service provided to me! Would highly recommend this company to all ! Robert w Marchant.
Scott LPScott LP
15:09 26 Aug 23
They are lawyers, so $$$ is their only agenda and, thus, when we refused the offer of compensation in favour of a public apology, they ended up defending the perpetrators out of spite. Unethical is an understatement.
Courtney LvizCourtney Lviz
10:32 22 Aug 23
I am extremely satisfied with the exceptional service provided by Higgs Newton Kenyon solicitors. Their dedicated work and professionalism in handling my case led to a successful settlement that brought great relief. The team's commitment to excellence is truly impressive, and I appreciate their efforts. I highly recommend their services and am grateful for their support. Thank you, HNK solicitors!- Courtney LV
Hits1791Hits1791
15:35 14 Aug 23
Excellent professionalism and outcome by Michelle McMahon, thank you.
FullStop BanditFullStop Bandit
16:24 05 Aug 23
Steer clear of Vivien Lee unless you are motivated purely and exclusively by undiluted greed and amorality.
Anthony SmithAnthony Smith
01:43 26 Jul 23
I must have drawn the short straw if all these positive reviews are authentic.My own case was handled mainly by para legals. Who displayed very little skill, or real knowledge of the law, and definitely lacked any kind of commitment. I received only one phone call in the three years it took them to 'resolve ' my case.The treatment I received from this firm was barely adequate. If you are thinking of using HNK my advice is find someone else. Unless you don't mind wasting three years of your life for very little in the way of compensation.
Very promising. Will update once completed.
Ankur deswalAnkur deswal
17:34 17 Jul 23
Such a wonderful experience with them.Excellent services got such a friendly people thanks HNK .. 🙏🙏
Turner carlTurner carl
22:34 09 Jul 23
I've learned a lot from life. Even if you are decent, humble, and honest to guys, it doesn't guarantee that they will treat you similarly. I've been married to my spouse for about six years and didn't know he was cheating. I chose to confide in a friend after noticing some changes in his behavior, and they connected me with a hacker by the name of DAVID WILFRED. By remotely hacking and gaining access to his phone call log, Facebook, Messenger messages, phone texts, WhatsApp, Skype, database, and other items, this guy did an amazing and excellent work for me. You can get in touch with this active hacker at (digitaltechhacker @ gmail com).
Kelsea NaismithKelsea Naismith
21:21 03 Jul 23
My solicitors name was Micheal Wharton, he done an amazing job in helping me with my case. He treated me with empathy, respect, and compassion. He is very understanding and kept me up to date with any updates/changes every step of the way. His communication skills are amazing, and he made me feel at ease when talking about my case and reassured me when I was worried.I would highly recommend Micheal Wharton as your solicitor he is very good at what he does and is very professional at all times whilst providing excellent support and advice.I can't thank Micheal enough for everything he has done for me.
Ellen BrownEllen Brown
08:39 31 May 23
Positive service. Treated me with kindness and respect. Didn't make me uncomfortable whilst doing their enquiries.Kept me in the loop at all times and helped me come to a decision that best suited me.Thank you to Michael Wharton for making the effort to help me 🙂
Al TommoAl Tommo
20:09 19 May 23
Very good service, couldn’t be happier with how they handled my claim and we also got justice and compensated rightly! 5 stars 10/10 does what it says on the tin thank you to the team at Hicks Newton Kenyon
brian morhanbrian morhan
17:01 26 Apr 23
Absolutely brilliant. They kept me in the loop throughout the process. I am very happy with the result. Very professional team. I would 100 percent recommend them. Thank you Michael.
amber-marie shoemarkamber-marie shoemark
16:30 24 Feb 23
Highly recommend using higgs Newton Kenyon solicitors I most definitely got my justice I deserved could not of done it with out Michael support I got the support and help the very first day Michael got in contact with me and all the support carried on all the way to the last day
M EdgertonM Edgerton
13:29 30 Jan 23
I contacted Higgs Newton Kenyon over a distressing experience with the police and feeling very vulnerable. Lynne Hughes helped me with my case and was really understanding and empathetic. It meant a lot to have someone speak for me and the outcome of the case was better than I expected. Thanks to their service I have been able to put this experience behind me and move on.Would recommend.
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